INCORRECT BILLING

Thank you for your response. However, this just proves that MTN simply does not know what they are doing. I have two telephone numbers with MTN. The one is set as a Top Up and is supposed to be a set amount of R89.00 per month, which it has been until about three months ago. For the past three months this suddenly is not the case. On this one you owe me a credit of about R105.78. (this is the 073... number)<br> On the other contract (083...), it is a normal contract and SHOULD NOT HAVE A LIMIT. The limit is not the problem and despite me telling you numerous times before, you keep setting a limit on this account. I told you so many times before my circumstances did not change from before I upgraded to after I upgraded. I still make the same amount of calls and use the same amount of data, yet my account doubles up. The problem is that MTN does not load the data package as you are supposed which results in me using airtime for data. This doubles my account. I have been through this same argument so many times before and you never get it right. You owe me on this second account nearly a R1000.00 or more. Changing the limit is not the way to resolve this problem.