SM
Samantha M

1 reviews | Active since Nov 2012

08 May 2015, 11:10

incorrect billing

My account has been incorrectly billed. The R100 airtime has not been credited to my account. Attempted to call the number provided on the website. Held for 20 minutes on Thursday evening. 20 minutes on Friday. Always experiencing a high volume of calls!

0
Replies (1)
MTN South Africa
MTN South Africa's reply15 May 2015, 14:05
Official
Hello SelM,

Thank you for addressing your concern with us.

The matter is being investigated and we will revert with a resolution shortly.

Kind regards
MTN

Best regards,