1 reviews | Active since May 2009
I upgraded on 15 Jan 2015. Only this month I was able to open my statements as my PC Crashed. I am extremely upset to notice that MTN is *****ing my money by billing me for 2 contracts. <br> 1. Being billed for MTN Choice 100 subs R118.42 and for Promo service R292.98 This is not CORRECT. <br> 2. What is H/W Fees for March and April R61.40 and May R53.86 <br> <br> I told the service consultant at the Mossel Bay branch that I want a contract of only R300.00 per month. Open contract, now I get billed for R118.42 and R292.98 Please rectify this IMMEDIATLY and credit my account. Please advice what this H/W costs are...!!!!!! <br> Then as to service delivery and signal, I am not happy. I keep on loosing signal doesnt matter where I am. Mostly MTN is on EDGE. Whey cant the consultants at the store assist clients???? Why must we constantly phone 808 and never get a response or assistance. Please note that I am going to take this matter futher as I obtained information yesterday that I am not the only client being billed extra and then with an account being up to date my service get suspended and I dont get assistance. Or even an answer as to why this happend. Thank You!
Best regards,
Best regards,
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