INCORRECT BILLING 2 MONTHS IN ROW

whom it may concern<br> <br> I received my statement and once again this month it is incorrect.<br> <br> Last month I was charged R2700 plus when I normally pay R159 when I asked what was it for I was told for downloads. When asked for the itemised billing I was not given one.<br> <br> Then I was told my WiFi was barred. I have not reactivated it however I have been given an invoice of R2900 plus. How is that possible when I have not used the WiFi.<br> <br> I also did not reactivate the WiFi to prove that my September invoice is incorrect. <br> <br> I would like an answer for both September and October and I would like an itemised bill showing me which device, time date and data that was used as both these invoices were incorrect. <br> <br> I would like the correct invoice for both September and October, and confirmation of the correct amount that will be debited out of my account.<br> <br> I would then like a refund of the amount that was taken out of my bank account in September.<br> <br> Also I would like the settlement amount to cancel this contract which I requested and was not given last month when you first incorrectly debited my account.<br> <br> I want this resolved immediately and someone to contact me,because this is **************** now.<br> <br> R