Incorrect account disabled

December 2015 I requested 2 of my 3 MTN numbers to be moved to prepaid.<br> Only one was moved. 24 February 2016 I called to query, the gentleman I spoke to could see my request and confirmed the 2 numbers that were supposed to be moved and said he would get it resolved.<br> 25 February I missed a call from somebody who left a voicemail saying she would process my request name I could call 808 with queries. All 3 of my contracts are now moved to prepaid where I wanted the one contract untouched. I tried calling 808 and I get a message saying the number is not s contract number and just cuts me off. I called 173 and the only option that says I can speak to an operator is when I select lost/****** phone. I held for over 30 minutes with nobody taking my call. I am extremely frustrated right now and would like my contract urgently reinstated as it was before.