TB
Tania B
1 reviews | Active since May 2017
30 May 2017, 19:17
Incorrect Account
<p>I received an account from MTN: account number A ********** . I did not take out this contract. The contract is in my ****en name, incorrect contact number and incorrect address on the account. I never give permission for this contract to be taken out. Outstanding amount is R14 414.37. Where I live are no MTN reception. I never received an invoice/account, except for the one I received now.</p>
Helpful (0)
Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
06 Jun 2017, 08:26Good day,
Thank you for bringing this matter to our attention. We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly note that the matter has been escalated to the ***** supervisory team for assistance.
Kind Regards,
Ishie.
Best regards,
MTN South Africa's reply06 Jun 2017, 08:26
Official
Good day,
Thank you for bringing this matter to our attention. We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly note that the matter has been escalated to the ***** supervisory team for assistance.
Kind Regards,
Ishie.
Best regards,