Incorrect Account:
Good day To whom it may concern. I never had a account open by Mtn and i keep on recieving emails and stuff to say i have an account with them. Due to this reason my credit score on my name is not so good and i dont recieve any feedback from Mtn to say where they got my details from. I tried sending emails and stuff ,but got no response of them. I when to a branch nearby to me and they cant pick it up that i had an account with them. Please advise
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MTN South Africa's replyOfficial
08 Nov 2017, 14:12Dear Zugdien,
Thank you so much for the patience and understanding you’ve displayed during this most regrettable situation. For myself and on behalf of MTN, please accept my sincere apology for the inconvenience caused.
Thank you for taking my call.
Will you be able to forward me the correspondence between yourself and the attorneys so I can review this matter and resolve as soon as possible. Please email the correspondence to ***
Looking forward to resolving this matter for you.
Thank you,
Warm regards,
Willem Jnr Loots
MTN Complaints Management Team
Best regards,
MTN South Africa's reply08 Nov 2017, 14:12
Official
Dear Zugdien,
Thank you so much for the patience and understanding you’ve displayed during this most regrettable situation. For myself and on behalf of MTN, please accept my sincere apology for the inconvenience caused.
Thank you for taking my call.
Will you be able to forward me the correspondence between yourself and the attorneys so I can review this matter and resolve as soon as possible. Please email the correspondence to ***
Looking forward to resolving this matter for you.
Thank you,
Warm regards,
Willem Jnr Loots
MTN Complaints Management Team
Best regards,
's updateReviewer Update
23 Jul 2018, 22:53Good day
could someone of MTN please contact me? with regards to a MTN account I apparently have?
's update23 Jul 2018, 22:53
Reviewer Update
Good day
could someone of MTN please contact me? with regards to a MTN account I apparently have?