AL
Alex L

1 reviews | Active since Dec 2011

31 Aug 2015, 06:12

Inconsiderate to residents

So following on my previous complaint. MTN are are supposed to be a company that reply, they obviously dont know how to or have chosen to ignore me, fat cats sitting in their estates. So yesterday they came again to come and try dig up my drive way. No conideration that I want to gonin and out that house and cant move my car. So I naturally stopped them and if they want to dig ip the street you are welcome. But it would be nice if an MTN rep can and spoke to me and listened to my problems. You are only putting in fibre to better your own pockets not for my benefit

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Replies (1)
MTN South Africa
MTN South Africa's reply31 Aug 2015, 15:04
Official
Hello Garfield IV,

Thank you for bringing this to our attention.

I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. The matter has been escalated to the relevant supervisory team for urgent assistance. They will contact you directly with feedback and an action plan.

Best regards
Mantoa