INCOMPLETENT SERVICE IS A NICE WAY TO EXPLAIN HOW I ACTUALLY FEEL ABOUT MTN

I there were minus star ratings I would have selected that. I am dealing with a MTN account issue for 2 months now and am at wits end. I have explained my story to MTN through various platforms roughly 22 times. The incompetence levels are very high. You cannot actually deal with one person from logging a query to resolution and this is why NOTHING is resolved. Would really appreciate having an email an actual person not a generic handled by whoever happens to open a general email. aaaaghhhhh!