MM
Mzwandile M
1 reviews | Active since May 2009
24 Feb 2015, 12:49
Incomplete feedback
I logged a complaint on HelloPeter to which I have now received a response.<br> <br> The problem is that Mantoa's feedback goes nowhere near answering my complaint, nowhere!<br> <br> Please MTN, give me the contact details of a person/dept within MTN I can consult with my complaints.
Helpful (0)
Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
07 Mar 2015, 11:06Hello mnc,
Please accept our sincerest apologies for the breakdown in service.
As per my e-mail to you, i have escalated all issues (credit limit & service issues) to all relevant divisions.
I will get in contact with you on Monday. I can confirm credits are in process for the account and we'll discuss this in detail.
Please look out for a call from myself on Monday.
Regards
Tim
MTN Complaints Management Team: REQ:***
Please accept our sincerest apologies for the breakdown in service.
As per my e-mail to you, i have escalated all issues (credit limit & service issues) to all relevant divisions.
I will get in contact with you on Monday. I can confirm credits are in process for the account and we'll discuss this in detail.
Please look out for a call from myself on Monday.
Regards
Tim
MTN Complaints Management Team: REQ:***
Best regards,
MTN South Africa's reply07 Mar 2015, 11:06
Official
Hello mnc,
Please accept our sincerest apologies for the breakdown in service.
As per my e-mail to you, i have escalated all issues (credit limit & service issues) to all relevant divisions.
I will get in contact with you on Monday. I can confirm credits are in process for the account and we'll discuss this in detail.
Please look out for a call from myself on Monday.
Regards
Tim
MTN Complaints Management Team: REQ:***
Please accept our sincerest apologies for the breakdown in service.
As per my e-mail to you, i have escalated all issues (credit limit & service issues) to all relevant divisions.
I will get in contact with you on Monday. I can confirm credits are in process for the account and we'll discuss this in detail.
Please look out for a call from myself on Monday.
Regards
Tim
MTN Complaints Management Team: REQ:***
Best regards,