1 reviews | Active since Oct 2017
Incompitency of mtn
Im so disappointed with mtn for their service at westgate i signed a contract for a different amount then they gave for a different one,mtn seems to be excelling in incompetence bcos they are giving me the run around when they are supposed to change it every time i go there they give more stories that i must wait another two weeks as they are escalating the matter yet that escalation takes us nowhere i called the call center they send me back to the branch the branch escalates all the time u r trully ****s,******s,******* tsotsis i tell u
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
We value your input and also appreciate the time you took to raise your concerns with us because it is only through constructive feedback that we can identify and improve in areas that need our urgent attention.
Please be advised that this has been escalated to Westgate Regional Management to take corrective measures in accordance with our Service level agreements, and you will be advised of the outcome.
Warm regards,
Mike Ramaboka
Complaints Management Team
Best regards,
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
We value your input and also appreciate the time you took to raise your concerns with us because it is only through constructive feedback that we can identify and improve in areas that need our urgent attention.
Please be advised that this has been escalated to Westgate Regional Management to take corrective measures in accordance with our Service level agreements, and you will be advised of the outcome.
Warm regards,
Mike Ramaboka
Complaints Management Team
Best regards,