1 reviews | Active since Apr 2017

08 Apr 2022, 14:24

***********.Inept.Useless

My account was suspended and required to be reconnected after payment .I paid an amount of R11000 on 29th March 2022.It is now 10 days later.I have been to three MTN branches and the Fairlands Head Quarters.35 phone calls to MTN Head Office who connects you to an AD for a competition for the 2021 Lions/Springbok Tour.The system does not take your caslls back to the Board.All the Branches have sent their own emails to to Legal Dept to no avail.I am worried that the people in Legal may have died of inertia.I have written to The CFO Mr Perumals PA to see if that may shake things up.Nada.Nooit.Nothing!This is a muti billion Rand Corporate entity that is meant to be in the Communication Space.Oh!!How dismally MTN fails.I put MTN on a par with the Govt Dept of Home Affairs.Useless.Inept.Uncommunicative .Could not care a damn.! Next stop the CEO Mr Ralph Musita.Regards Steve Hodgson *** 0/10

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