*********** Useless ******** People

In the beginning of August I upgraded 2 contracts, on the 2nd of September both of the contracts was suppose to be loaded with 50 minutes, 100 sms and 100 data bundle. Just the one contract was loaded with it and the other one was only loaded with the 50 minutes and the 100 sms. I phoned in TWICE, was on the phone for 2 hours. Got reference numbers for the calls. This morning I phoned, just to hear that the other two people did not do a THING on my query, and now the woman at the call centre say I must wait 7 to 9 days for my query or go in to MTN offices to sort out THEIR nonsense!! Really MTN really?? I pay for data on my contract that I DID NOT RECEIVE!!! Someone AT MTN did something wrong and now I MUST TRY AND SORT IT OUT FOR YOU!! I am already struggling with another query with MTN for 3 weeks!!!!!! Data bundles that was charged on the other contract, wrongly billed!!! NO DATA RECEIVED. I am so sick of MTN they are a joke. Just passing the buck all the time!!!!!! Pathetic!! That is the only word that I can think of.