JM
Jenna M

1 reviews | Active since Oct 2021

02 Oct 2021, 17:06

*********** *******

In order to review I had to put a star I would prefer to put no stars I'm so disappointed in mtn as a whole. It takes this company months to sort out such a minor problem.. Mtn told me my 50 gb of data was not provisioned to me and that they will work on giving it to me.. I waited almost a whole month... Only for a supervisor to tell me that I used the data in 6 days which I find impossible as I have wifi at work and only use my wifi From 6 to 10 each night.. I barely go on my phone only to speak to family customers and the occasional Netflix.. Which has been my usage since I revieved the data contract in November.. So I can't use 50 gb of data in 6 days.. This company has ****** my data and is blaming me for using the data.. I am highly disappointed in them and will be reporting this to the relevant people as theft and incompetence.. Once the contract is over I will be moving to a different company for my wifi.. I deserve better service from this company but they have become lazy and ***********.. The last time I had a problem it took them a year to rectify it..

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