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Mtn failed to help me with a sim swap, what happened was i lost my phone on the 6/11/15.<br> bought a new sim card on the 11/11/15 got it registered the same date. contacted Mtn call center was advised to wait for 24 hours before i can perform the sim swap patiently waiting then arise a problem afterwards.<br> call barring when dialed the i was advised to dial to perform a swim swap ,contacted the call center again was told to dial a code #33*0000#ok did that still the problem didn't go away then dialed *** .contacted call center again the the agent told me that he will cancel barring for me from their side then i should switch phone off did that still nothing happened ,mind you all these agents told me different stories on how to perform a swim swap and it was at night called them till i was tired .last but not least got the last agent who was very rude her name is Thula told me about doing an affidavit asked to for their team leader she told me she was gonna call me back insisted then she hung up on me .got a call from team leader at about to 12 midnight and she hung up on why i was telling her my problem .Mtn SERVICE SUCKS....