*********** staff & highway *******
I have been calling since 21st July spoke to the following agents - Mpho, Namalema,Faith, Thando, Siphiwe and Mpho Mofkeng. Each agent gave me a different story around the data I failed to received in June 2015, while MTN was on strike. They go on strike to get increase, which I still don't understand why as they *********** and useless as they do not deliver as promised. Today I am given a number *** to call the data department as 808 call center cannot assist with reference I was given. Find all reference no's given: *** /*** / ***.<br> I want is my 300 MB data for June 2015, that I didn't received, if you unable to do that give me a refund. Miss one payment then your phone is blocked but when MTN ****s up nobody takes ownership or responsibility to ensure client satisifaction
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. Please note that a credit was passed passed for the 300MB that was not provisioned.
Best regards
Mantoa
REQ:***
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. Please note that a credit was passed passed for the 300MB that was not provisioned.
Best regards
Mantoa
REQ:***
