*********** staff at MTN Mooiriver Mall Potchefstr

A customer came to Riverwalk yesterday, She upgraded on the 14/01/2015 she was assisted by Henry <br> She ordered a Samsung Galaxy S5 mini but Henry convinced her to take a Samsung Galaxy Core2.<br> The customer says she explained to the consultant that her work requires a phone with a good fast GPS as she works daily in the field where GPS coordinates is a must and that the processor of the phone must be quick.<br> Henry assured the customer as she claims, that the Samsung Core2 is exactly the same specs as the Samsung S5 mini.<br> The customer says that the phone is not operating at a subsequent that is required for her work as its looses connection and takes to long to process when GPS coordinated is entered which slows her down and stops her from finishing her work on time.<br> She also says that she returned the phone with in the 7 day to Henry,.. he then switch the software upgrades of and told the customer that the phone will process faster.<br> She than went on holiday and when returned back to work she experienced the same problem.<br> The customer was at Mooiriver but as she says got no assistance.<br> This was my written complaint to management. Up till now, NO ONE has contacted me back