*********** staff at MTN MIMOSA MALL, BLOEMFONTEIN - Yahya Muthalib - all of them

<p>I took my sony Z3 in for repairs in November 2016 and was told I would receive a quote within two days - That never happened. So I went back to the shop to ask what is happening and got a *** excuse. THE MOTHER****ERS didnt even know what was happening. They gave me a quote and I told them I accept it and waited for my fone to be repaured and to receive instructions to pay. </p> <p> </p> <p>In January nobody had communicated with me and I complained on helo peter and I got a **** RESPONSE FROM THESE COMPLAINTS PEOPLE TELLING ME ABOUT TIME FRAMES - THE ***** DID NOT REALISE THAT THEY WERE OUT OF SLA - then followed up with the shops on 16/01/2017 and was told that my fone was being returned unrepaired to the shop. <br />I proceedee to ask why my phone was being eturned unrepaired and was told there was no response to the quote they had sent to the shop. When I asked when they had sent it back the response was on the 16/01/2017 - THE DAY I MADE A QUIRY AS TO WHY MY PHONE IS NOT BACK AFTER A MONTH AND A HALF -***en MASE ****E!!!!!!!!!!! THIS INFO CAME FROM Skhumbuzo Kgongwana, Channel Support Administrator ********** <p> </p> <p>I received a call from ********** who told me that they will send my fone back for repairing. This was on 18 january 2017. They had the nerve to tell me that they phone was send back yunrepaired but they could not provide me with evidence where I rejected the quote!!!! ********* rubishes. </p> <p>They sent the phone back for repairs to day date there has been nbo communication whatsoever!!!!!! Im still without a phone and they keep telling me about about Durban!!!! </p> <p> </p> <p>****!!!!!!!!!! INCOMPETENET *******. </p> <p> </p> <p>MTN EK SOEK MY ***EN FOON REG JULLE MASE****E!!! </p> <p> </p> <p>I HAVE BEEN WITHOUT A SMART PHONE SINCE NOVEMBER BECAUSE OF YOUR INCOMPETENCE AND YOU JUST DONT GIVE A ****!!!!!!!!!!!!!!!!</p> <p> </p> <p>IF IT WAS A WHITE PERSON YOU WOULD HAVE RESOLVED THIS ISSUE A LONG TIME AGO. SHOWS HOW LITTLE RESPECT ALL YOUR STAFF HAS FOR BLACK PEOPLE! NO URGENCY!!!! GET ME MY REPAIRED PHONE OR ****EN GIVE ME A NEW Z3 YOU *******S!!!! UTTER BULL****!!!! MASE****!!!!!</p> <p> </p> <p>3 ****EN MONTHS TO FIX A CRAKED DISPLAY SCREEN? **** YOU MAHN</p> <p> </p> <p>IM GOING TO TAKE THIS MATTER TO THE OMBUDSMAN IF I DO NOT GET MY PHONE BY MONDAY 06/02/2017 IN WORKING CONDITION! JULLE VAT MENSE VIR N **** AND I WILL PUT IN A CLAIM AT SMALL CLAIMS COURT FOR THE TIME YOU HAVE HELD MY PHONE!!! *********** *******!!!!</p> <p> </p> <p>Yahya Muthalib [ MTN South Africa ] ********** - USELESS</p> <p>Skhumbuzo Kgongwana ********** - USELESS</p> <p>HVRC_Repairs ********** - USELESS </p> <p> </p> <p>3 MONTHS!!!!!!!!!!!!!!!!!!</p> <p> </p> <p>***</p>