*********** STAFF AT MTN

I recently app**** for a phone contract at MTN and was declined. MTN's credit controller had decided that I was a bad credit risk. I was furious, I know that I have NEVER had any accounts in arrears, had any notices, defaults, judgments, etc against me and it is MTN's credit controller who doesn't know what she is doing so to prove my point, I got reports from Transunion, XDS and Experian credit bureaus showing that I have never defaulted, been in arrears, had any notices or judgments, repossession, etc against me and have very little debt, and asked MTN to re-vet my application. Declined again!!! Despite the fact that I am hounded by companies offering me loans, credit cards, cellphones on a weekly basis. What I discovered is that MTN credit controllers are like God; you cannot contact them, they do not respond to your messages or e mail, and they do not have to explain themselves to anyone! I app**** with Vodacom and was immediately approved. MTN's head office staff clearly do not know what they are doing. But, I suppose, in the new South Africa, we must get used to the fact that incompetence is the norm.