*********** staff

I called MTN after they took over our account from Nashua Mobile. This call was in November 2014. I spoke with Lenore Kearns who confirmed that she would process my migration from the 750 package to the 200 package.<br> <br> She sent me the migration forms and confirmed that she had received them and that the migration would be processed. She obviously had no intension of processing this. I arrived back in South Africa 2 weeks ago to find that the migration had not been processed. I call many times with the call center putting me through to her with her call not being answered. I then had to send her an email where she responded that she is no longer taking calls? What kind of office is this where sales people don't take calls, or is she not taking calls because she had messed up.<br> <br> Attached is her response, 3,5 months after she confirm she would process the migration<br> \Good day Dave