sC
steven C

1 reviews | Active since Aug 2011

16 May 2017, 08:18

*********** STAFF

<p>I am very irritated with the **** service from MTN.</p> <p>I want answers as to why my account is suspended?</p> <p>They employ *********** staff who continue to mess up on a persons line. They do not know the impact that they cause!! This is a WORK NUMBER WHICH NEEDS TO BE OPERATIONAL!!!!</p> <p>I am tired of this mtn! i HAVE NEVER HAD THIS ******* SERVICE SINCE I WENT ONTO CONTRACT LAST YEAR MAY!!!</p>

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Replies (1)
MTN South Africa
MTN South Africa's reply16 May 2017, 16:37
Official

Dear Valued Customer,

Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.

Kindly be advised that your number *** have been reconnected it should take within 2 to 24hrs for you to have all services restored.

Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.

warm regards

mike

Complaints Management Team
Reference Number: ***8

Best regards,