*********** Staff

<p>I ported to MTN in January 2017.I have experienced problems since I ported. Telkom Mobile subscribers as well as certain land lines cannot reach me as they get the error message that the number does not exist. I called the MTN contact centre and was told that the system was down and that I could not be assisted at the time. I called again and the contact agent agent gave me a code to punch in as that would help resolve the problem, however this code only barred my outgoing calls. Now, I am unable to make outgoing calls as I'm completely barred. I called from a different number and was advised that the barring had been removed, which was untrue as I'm still barred from making outgoing calls.I have switched off the phone , taken off the SIM card several times as advised by the contact centre agent and I'm still barred.This is an inconvenience forme and my business as I cannot reach my business associates.</p>