*********** staff

I recently was contacted by MTN consultant with regard to a New Contract. Which I happily aggreed to, I clarely remember asking about insurance and was advised it was included and should receive the documents by post. I have to date not received any phone nor insurance contract neither a statement. Yesterday 10 April 2019 I called MTN 135 to confirm and was advised there is no insurance cover and advised to call another number ********** 084 to instate. When call the number provided I am told that they can only cover the phones if the contract start date is less than 30 days and I if I requested insurance I should provide the with a Hard Cover Proving it. I am lost, is there any other company that I could get cover from other than MTN.