*********** staff

I phoned 808 to roam my kids phone, as she was leaving for China. The person I spoke to, assure me that the roaming will work, after she activate her phone before she got on the plane. When she arrived in China, only 15 years old, and travelling without her parents, her phone doesn't work. I phoned MTN' s 808 line again, and they told me that she must entered more codes on her phone. Still without success. Yesterday I visited MTN office in Mimosa Mall, and a very bright lady assist me. She told me that the person who activated the roaming on MTN's side, only activate it to make calls from South Africa abroad, and not the other way around!!! And now she is already 5 day's out of the country, and they can not do anything for me! I am very upset with MTN as we do not have contact with our minor child on the other side of the world due to *********** staff working at the 808 line!!!