*********** staff

Furious Mtn insurance have the most slowest service delivery, emails that do not get answered, only after 3 days you will recieve a response, their consultant will promise you something that will never come to pass its been almost 2 weeks since i payed excess, i send email that do not get answered. on monday the 31 Jan 2022 i was told my phone will arrive between wednesday and thursday. on thursday the 3 rd feb 2022 i recieve a message that says due to lock down level 4 my phone will be delayed. which planet earth are they living in we are on level4 in south Africa. today the 4th i called they tell me my device was process yesterday and will arrive on the 7th January 2022. this is not fair as i use the phone for work purposes. when i asked for a manager i was told management cannot speak to me nor can i contact them. i would not be suprised if mtn does not answer this email. by the way i am cancelling the insurance with them they are *********** period.