TE
Thea E
1 reviews | Active since May 2015
09 Sept 2015, 14:51
*********** services
phone was suspended for unknown reason and without my consent- when I phoned the store the guy informed me he cant do anything I must phone the 808 number. But my phone is suspended for no reason and I can't PHONE 808!!!! There is no other customer service number available
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MTN South Africa's replyOfficial
11 Sept 2015, 10:47Hello TEngelbr,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it caused.
Kindly be advised that the credit limit that has been put in place is as per the request from the NCA (National Credit Act) on all accounts. Your lines have since been unsuspended.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it caused.
Kindly be advised that the credit limit that has been put in place is as per the request from the NCA (National Credit Act) on all accounts. Your lines have since been unsuspended.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Best regards,
MTN South Africa's reply11 Sept 2015, 10:47
Official
Hello TEngelbr,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it caused.
Kindly be advised that the credit limit that has been put in place is as per the request from the NCA (National Credit Act) on all accounts. Your lines have since been unsuspended.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it caused.
Kindly be advised that the credit limit that has been put in place is as per the request from the NCA (National Credit Act) on all accounts. Your lines have since been unsuspended.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Best regards,