*********** Service Provider - Part 2

With reference to MTN's reference ***:<br> <br> MTN has managed to make a bad situation even worse - they managed to cancel my number on the 16th of October! And they don't know why they did it (apparently trying to rectify my ongoing problem?!?)<br> <br> My brand new phone has since been collected on the 20th of October.<br> <br> So, 21 days into an upgraded contract I haven't been able to receive calls consistently, my line has been cancelled and they've taken my phone.<br> <br> I am therefore paying in excess of R700pm for a contract I cannot use, a phone that is not with me anymore and to top it off, I had to buy a pre-paid sim and airtime simply to stay connected!!!!<br> <br> Now, you understand why I want to cancel my contract and why I cannot fathom why you will simply continue to state that I will be liable for a cancellation fee!!! I can't event get my money's worth for the very first month of the contract and this is the way you treat your customers...<br> <br> Sad indeed, wonder if I shouldn't consider the tertiary students approach?? Simply make an absolute nuisance of myself in front of your building? You are treating me the same - ignoring the problem and just expecting me to pay. Sad indeed.