*********** mtn branch staff

I took out a R349 contract on a new handset and the staff that assisted with the process never told me about the open limts and hence they debited me with R2000 and then R1 800 as i knew nothing about downloading the app and restricting limits. Staff are trained to assist by advising customers on technical issues especially if it will incur money being debited. I am an mtn customer and tòok another contract and wasn't given the correct information and mtn will not tefund yet it is poor communication from *********** staff . Wake up mtn. Your *********** staff is going to cost your downfall. Your reviews are disgusting. Hire staff that know their work. Unhappy customer.