*********** Mtn
<p>Mtn opened an account in my Nam **********ly. Despite me tryng to get holdof them and them telling me they will come back to me with feedback as this was a ***** case from Nov 2016 to date they have not made any attemps to contact me and I have sent numerous emails to them requesting feedback instead they have put an adverse in my name. Get your *********** and inefficient employees sorted out and sort of my Fxxckng issue!!! I have never had an account with Mtn!!!</p>
Dear Buyie,
Thank you for your post.
We are terribly sorry for the inconveniences that you have experienced as a result of this. We completely understand the frustration it causes.
We would like to advise that this matter is receiving priority attention. We anticipate a resolution of the issues within the shortest period possible, looking at all various alternatives.
We would like to assure you that we are actively working to improve our service levels.
Warm regards ,
Willem Jnr Loots
MTN Complaints Management Team
Best regards,
Dear Buyie,
Thank you for your post.
We are terribly sorry for the inconveniences that you have experienced as a result of this. We completely understand the frustration it causes.
We would like to advise that this matter is receiving priority attention. We anticipate a resolution of the issues within the shortest period possible, looking at all various alternatives.
We would like to assure you that we are actively working to improve our service levels.
Warm regards ,
Willem Jnr Loots
MTN Complaints Management Team
Best regards,