1 reviews | Active since Jul 2011
*********** MTN
<p>I was contacted telephonically towards the end of November 2016 and I agreed to upgrade my cellphone with MTN. To date I have not received the device but I am being billed for it. I have made approximately 20 calls to them but I have not been assisted. They promise to call back but they never do. Please assist as I don't know what to do as all of the people working there that I have spoken to, have prove to be totally useless and ***********.</p>
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike
REQ:***
Best regards,
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike
REQ:***
Best regards,