SD
Shaun D
1 reviews | Active since Jan 2016
07 Aug 2019, 08:43
*********** MTN
Canceled my Contract with MTN after it expired August a year ago. Received reference number from them for the cancellation. They kept billing me until December. I am now being harassed by attorney offices to pay for those months which I refuse because I cancelled my contract and some *********** person could do their work properly. MTN is a nightmare and I would never suggest them to anyone.
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MTN South Africa's replyOfficial
27 Aug 2019, 08:11Good Day Shaun
Thank you for your post.
We are terribly sorry to have disappointed you with the lapse in service, please accept our apologies for any inconvenience caused and for the delayed response.
Kindly note we are attending to this matter and will revert to you with feedback.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Warm RegardsBrendah Langa
Complaints Management team
Thank you for your post.
We are terribly sorry to have disappointed you with the lapse in service, please accept our apologies for any inconvenience caused and for the delayed response.
Kindly note we are attending to this matter and will revert to you with feedback.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Warm RegardsBrendah Langa
Complaints Management team
Best regards,
MTN South Africa's reply27 Aug 2019, 08:11
Official
Good Day Shaun
Thank you for your post.
We are terribly sorry to have disappointed you with the lapse in service, please accept our apologies for any inconvenience caused and for the delayed response.
Kindly note we are attending to this matter and will revert to you with feedback.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Warm RegardsBrendah Langa
Complaints Management team
Thank you for your post.
We are terribly sorry to have disappointed you with the lapse in service, please accept our apologies for any inconvenience caused and for the delayed response.
Kindly note we are attending to this matter and will revert to you with feedback.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Warm RegardsBrendah Langa
Complaints Management team
Best regards,