*********** MANAGERS & STAFF!!!!

So many social media complaints...so many *********** staff! In July I received an SMS informing me that my international roaming was successfully activated, I have never requested this. As per the call centre agent, it was an error and I should ignore. Then I received a bill. 3 times more than I usually pay and I was told that it's for data usage. that was 3 months ago....now seven reference numbers and 3 months later I still have no feedback, only a R9000 bill. On Thursday 08/10 I finally got to speak to a manager, Glenda Billings, who assured me that someone would contact me before the end of business....yes, I am still waiting...<br> Today I called again and was told that according to their investigation, I am liable for the full outstanding amount and also used the LTE sim card as a reason for the increase in data charges. Apparently it uses 3 times more data, which would make sense.....if I had an LTE sim. After 12 years of being a loyal customer, never missing a payment, I would like to cancel all 3 contracts BUT I can't even get any staff to assist me with this.