*********** ISP consultants failing to provide feedback 3 months later. EmptyN

The kind of service delivery from EmptyN is very empty, empty promises and empty responses to queries. I signed up for a data contract of R229-00 and not the R309-00 that I'm getting invoiced for.

I have a number of references for just 1 query, I have been taken from pillar to post because people at MTN are twiddling thumbs and poking noses for 3 months without resolving my query. below are the reference numbers; REQ ********** Call ref number ********** 40 Email Ref number # ********** 6

Nirvana Ramburai is suffering from finger problems, she hasn't responded to any of my emails after promising me heaven and earth in resolving this query, and so was Charmaine Matuba. I have been told that a journal has been passed but every time when I get the invoice/statement, the bill is still incorrect. I am GATVOL of EmptyN palooka agents and its atrocious customer services.