*********** Employees

<p>So last night, my debit order went through. R1058, when usually it is R559. I went into the Sandton branch and told me the reason why it is so high it is because I set my limit to R500. But thats what I got told by 2 of your salesmen! One in Sandton and another in Festival Mall. Both told me to set that limit. Because my account is R559 they actually advised me to set my limit to R558 so that it doesn't go over, my boyfriend has the exact same limit, because he was also told he should set it at that amount. Then they said I must call customer care and I have been trying to call them, but It just plays music the whole entire time, and no one ever answers. This is not on. I used to be with Vodacom and I changed to MTN in June, and I'm starting to wonder if I made the right decision, since this is the service I am getting?</p> <p> </p> <p>My question is, why did both of your employees advise me to set my limit to that, when I specifically told them that I am on a budget and cannot over that amount, and now Im sitting with this account?</p> <p> </p> <p> </p>