*********** Benton

Went to MTN in Randburg Square and met Benton to assist me with sim swap, he then told me that they don't do sim swap, I must get an affidavit from police station before, then go to other MTN which he doesn't know which one could assist me. I told him I did sim swap recently and I was assisted at Midrand boulders, but he felt like not assisting me with my query. I didn't believe him but he could only provide him with his name & email address (Benton ********** and told me to send my request via email. I have my ID book, last 10 dialed numbers, proof of address, new sim card rica at PEP (not used) and a phone to utilize. I just moved from Vodacom to MTN, it looks like I must go back to competent consultants. VERY UPSET AND DISAPPOINTED WITH YOUR EMPLOYEE BENTON!!!!!!!!