*********** and can’t resolve problems!

I have been trying to get through to mtn customer care since 10am, it is now 15:17. When I finally managed to get through they transferred my call from one department to the next saying they can’t help me?!?!

Also- there’s apparently NO manager or team leader at work, since they can’t transfer my calls to them either.

My line was suspended, but I already made the payment. They can’t see it, because in their own words “the system is offline, but phone again in an hour or wait 24hours”?!?!?!

Very ***********!

My problem still isn’t resolved and I don’t have answers.

The transferred me from the queries to contracts- to credit- to collections and finally the cancellations department! No assistance or support and No F#*@ manager in any of these departments!! Are you serious?!?!

My husband uses Vodacom, never once had these problems with them! Stay away from mtn rather use vodacom!