*********** agents

Hi there, can MTN please teach its people how to activate an eSim for Samsung Watch3. They have been sending me from pillar to post, no one seems to know how to do it. I went to the stores and was told they cant do it, I should call the activation's department. The activation's department also dont know, the first time I was told they get an error and would escalate my problem I should wait for 24 hours. 24 hours has passed and I tried again today and now a guy called Duma says he cant do it, he sent me to technical support and they said they also cant do it I should speak with the same Duma. Please MTN dont be like this, train your people.