*********** agent (felicia mtn prepaid 135 )

i called through to your customer care line 135 prepaid section on the 06/11/2018 and spoke to felicia who assumed that iam an idiot and made fun of me because there is a point where she was literally laughing and why she would make an upsetting matter i do not know ,i called because u guys like ****ing around with peoples airtime and then talk *** when youre done and claim that people used their airtime i recharged and borrowed airtime and then u decided to take the same airtime ur expecting me to pay and then ur agent said i used it via internet which is total bull**** i never used any internet then she kept me on hold forever till i dropped because i requested for the manager no decncy to call back whatsover ****en rude and *********** agent with a stinking attitude