*********** accounts personnel
<p>For the past 2 months I presented numerous times my proof of payments and yet our service has been suspended for the last 14 days. MTN employed *********** accounts personnel who are NOT able to sort out this problem. Fortunately I still have a Vodacom number which seems to be NO PROBLEM at all. I will rather cancel my contract, which I have had for the last 15 years. The original contract was with Auto Page but since MTN took it over in March this year everything went wrong.</p>
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please note that when checked on account status, the last payment received was on the 15th of November 2016 for R601.46. Please advise if this is correct as there is an outstanding amount of R1055.73 on account which is reflecting. The amount displayed is for the current invoice + April 2016 missing payment. Kindly send through a copy of payment to the below mail address for urgent assistance on account correction.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind regards
Kevin.
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please note that when checked on account status, the last payment received was on the 15th of November 2016 for R601.46. Please advise if this is correct as there is an outstanding amount of R1055.73 on account which is reflecting. The amount displayed is for the current invoice + April 2016 missing payment. Kindly send through a copy of payment to the below mail address for urgent assistance on account correction.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind regards
Kevin.