sM
shantel M

1 reviews | Active since Dec 2012

18 Aug 2015, 11:41

***********

Once again I have to complain here as the mtn call center is ***********! I get no response nor do I get anything I ask for , MTN takes months to resolve a simple complaint. All they are good for is going on strike! I requested a validation for June and July , still no response for excessive billing. Also I paid a cancellation fee to cancel my data contract and lo and behold the contract is ongoing and I am being billed. Call center agents thinks its funny when I call in to complain. Absolutely useless company. Cant wait to end everything so I never have to speak to another idiot from MTN again!

0
Replies (1)
MTN South Africa
MTN South Africa's reply09 Sept 2015, 07:45
Official
Hello S&M,

Thank you for your post.

We would like to sincerely apologize for the inconvenience caused.

Please be advised that the query has been resolved

Regards
Lorraine

Best regards,