sM
shantel M
1 reviews | Active since Dec 2012
18 Aug 2015, 11:41
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Once again I have to complain here as the mtn call center is ***********! I get no response nor do I get anything I ask for , MTN takes months to resolve a simple complaint. All they are good for is going on strike! I requested a validation for June and July , still no response for excessive billing. Also I paid a cancellation fee to cancel my data contract and lo and behold the contract is ongoing and I am being billed. Call center agents thinks its funny when I call in to complain. Absolutely useless company. Cant wait to end everything so I never have to speak to another idiot from MTN again!
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Replies (1)MTN South Africa's replyOfficial
09 Sept 2015, 07:45Hello S&M,
Thank you for your post.
We would like to sincerely apologize for the inconvenience caused.
Please be advised that the query has been resolved
Regards
Lorraine
Thank you for your post.
We would like to sincerely apologize for the inconvenience caused.
Please be advised that the query has been resolved
Regards
Lorraine
Best regards,
MTN South Africa's reply09 Sept 2015, 07:45
Official
Hello S&M,
Thank you for your post.
We would like to sincerely apologize for the inconvenience caused.
Please be advised that the query has been resolved
Regards
Lorraine
Thank you for your post.
We would like to sincerely apologize for the inconvenience caused.
Please be advised that the query has been resolved
Regards
Lorraine
Best regards,
