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<p>I upgraded my contract on the 3/4/17. Ever since the upgrade my CLI has not been working. I asked the person at the store who assisted during the week and he said it had to be done by dialing 808 as he could not do it on his system. Friday 7/4/17 i called 808 spoke to Nonhlanhla ref 251 234 199. She said it would be activated a ticket was logged. Monday i go to the store because it is still not sorted they say again only 808 can sort this query. I called them and according to them the service is active, however my calls received are still private, the lady asks me to go back to the store. Somebody is not doing their job and passing on the buck. i am still using the old phone and have not interfered with any settings. Very dissatisfied</p>