1 reviews | Active since May 2012
<p>phoned mnt ********** to query the new contact that i recently took, i was asked a simple answer that i do not want mnt to credit me any data or airtime once i have finished what is given to me, the consultant who was assisting me had no clue of the type of contract that o have and told me that i need to wait until next month to stop that from happening. So the consultant is actually telling me that i have to continue paying rediculous amounts simply because of an invoice, i have never had such in my life. When taking out the contract i specifically told the lady who was assisting me that i do not want to exceed paying the monthly invoice and she assured me i wont and now this guy is failing to answer if that has trully been done since i do not want suprises. This is ridiculous and i do not want to deal with such.</p>
Thank you for your post.
We apologize for any inconvenience incurred.
We apologize for the delayed response.
Kindly note the system reflected that your usage limit is set up on R0.00 for the system not to charge you for extra calls or data usage. Note that the system will pick up if the user of the device change the usage limit on the device, please do not increase the usage limit on your device.
Since the upgrade there is no extra charges for calls or data.
Kind Regards,
Alice van der Merwe
REQ:***
Best regards,
Thank you for your post.
We apologize for any inconvenience incurred.
We apologize for the delayed response.
Kindly note the system reflected that your usage limit is set up on R0.00 for the system not to charge you for extra calls or data usage. Note that the system will pick up if the user of the device change the usage limit on the device, please do not increase the usage limit on your device.
Since the upgrade there is no extra charges for calls or data.
Kind Regards,
Alice van der Merwe
REQ:***
Best regards,
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