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Nico N
1 reviews | Active since Mar 2018
19 Mar 2018, 14:52
Incompetency of the highest order
I upgraded my MTN contract in July 2017. Despite numerous follow up calls, my phone was not delivered until December 2017. We agreed to cancel this upgrade which was promised by CCI SA. By March 2018 nothing has happened. To everyone, stay clear of CCI South Africa!
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Nico N's updateReviewer Update
26 Apr 2018, 15:25MTN responded to this post promising to cancel the contract, revers the term date and pass the credits for the phone charges since the upgrade.
We are now more than one whole month further down the line.....and absolutely nothing happened!!!
Incompetency just continues to re-confirm itself.
I have been with MTN for over 10 years and would humbly expect at least some sort of service to resolve the issue....
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Nico N's update26 Apr 2018, 15:25
Reviewer Update
MTN responded to this post promising to cancel the contract, revers the term date and pass the credits for the phone charges since the upgrade.
We are now more than one whole month further down the line.....and absolutely nothing happened!!!
Incompetency just continues to re-confirm itself.
I have been with MTN for over 10 years and would humbly expect at least some sort of service to resolve the issue....