1 reviews | Active since Sept 2017
Incompetence/poor service
Do you really care about your customers? I need response regarding this matter, see attachments, I can't keep on writing to you all the time. Or must I direct This to Rob Shuter for faster response, I can simple do that. My contact is ********** 173 or ********** 064
Good day Vuyisile,
Thank you for your post.
We apologize for the inconveniences that you have experienced. We completely understand the frustration it causes.
For us to investigate and effectively assist you with this matter, Please give me more details on your complaint(The communication that proves that MTN would write off the balance) together with your ID and mobile number you have with MTN. Send it to ***
Kind Regards,
Kabelo Brett Mosimanyane
Complaints Analyst
Best regards,
Good day Vuyisile,
Thank you for your post.
We apologize for the inconveniences that you have experienced. We completely understand the frustration it causes.
For us to investigate and effectively assist you with this matter, Please give me more details on your complaint(The communication that proves that MTN would write off the balance) together with your ID and mobile number you have with MTN. Send it to ***
Kind Regards,
Kabelo Brett Mosimanyane
Complaints Analyst
Best regards,