INCOMPETENCE X3

I am honestly dissatisfied that myself and my partner has to face some incompetence.

This is the third time that we've had very distasteful after effect.

She was excited to renew our contract, and then she took out a Laptop for both of us. In our minds the renewal would be a pain free experienced, because it's our way of saying... you know what "let's forget about the three instances where you've costed me so much grief, having to run around with the effects of incompetence"..

So, she has renewed two devices, with laptops right? But now we are saying a bill of R2000, wtactual****? Why are we being billed for data that we did not agree to?

I, personally took out two additional data contracts, so, that we don't have to worry about that aspect.

It seems like there are things that we are being billed for, that we do not know about.

Please have someone look into this URGENTLY, I agree that partner should not be paying the R2000.

Regards,