SvdM
Sandra van der Merwe
1 reviews | Active since Aug 2015
09 Jun 2016, 10:13
INCOMPETENCE TO DO SIMSWOP
<p>I have visited the MTN stor in Mall of The North Polokwane yesterday for a sim swop on a Busness account. I have been struggling to get co-operation from the personell this is a business line and must be changed urgently. I have now spoken to just about everybody in that branch but are receiving NO co-operation. My business is loosing money and clients because MTN cant perform something as simple as a sim swop!!!!!!</p>
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MTN South Africa's replyOfficial
13 Jun 2016, 14:42Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
We have sent the request to the store managers to assist with feedback for the sim swap. Please can you fax the request on the company letterhead with authorized signature and ID copy attach to arrange the sim swap at the stores for you. The fax number ********** 317.
Kind Regards,
Alice van der Merwe
REQ: **********
Best regards,
MTN South Africa's reply13 Jun 2016, 14:42
Official
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
We have sent the request to the store managers to assist with feedback for the sim swap. Please can you fax the request on the company letterhead with authorized signature and ID copy attach to arrange the sim swap at the stores for you. The fax number ********** 317.
Kind Regards,
Alice van der Merwe
REQ: **********
Best regards,