Incompetence team Retensions

You guys absolutely employ the worst people to work for you, heat incompetence team since June I've been trying to get my file corrected and in order with you nothing,.

They make hold calls and end up dropping, the emails at *** are responded to after 3 months Mapitso Sikhosana messed up my file and no one is willing to call back for months now even the complains team it's not resolving this and I am honestly hopeless at this point