INCOMPETENCE PERSONIFIED - HOW ARE YOU STILL IN BUSINESS??

<p>Since upgrading my 2 MTN contracts, I have had none stop problems from getting my phones delivered (one of which was faulty), having my numbers ported to the new sims, faulty sim card, no answer to calls to 2 stores i've dealt with, no responses to queries, 2 reference numbers, promises made to contact me with solutions and up to this point NO one has made contact with me after my monthly data and sms provisioning was not received since the phones were finally activated in March this year. Here i am still waiting for any feedback on data that i am paying for which i am not receiving. MTN please step up your game - your name is now synonymous with BAD SERVICE - as experienced first hand on all levels that I have had dealings with. From the *********** call centre staff (not all) to looooong waiting periods on the phone just to be referred elsewhere. I need to be reimbursed for the months that i have not been receiving what i am paying for. This is thievery!</p>