BM
Boikhutso M
1 reviews | Active since Jul 2019
19 Nov 2019, 15:21
Incompetence of incomplete services
I nearly didn’t get a home loan for securing shelter for my son due to MTN labeling me as a slow payer while I do not have any contract with them. It is their fault not to cancel everything when I asked them to do so.
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MTN South Africa's replyOfficial
26 Nov 2019, 14:33Good day,It is with great concern and regret we received your email outlining the problem you had with our service.
First and foremost, on behalf of MTNSA, I would like to personally apologize for your inconvenience. Thank you for bringing this matter to our attention.
As per reference number *** the account has been brought to a zero balance on our side.
Regards
MTNSA
First and foremost, on behalf of MTNSA, I would like to personally apologize for your inconvenience. Thank you for bringing this matter to our attention.
As per reference number *** the account has been brought to a zero balance on our side.
Regards
MTNSA
MTN South Africa's reply26 Nov 2019, 14:33
Official
Good day,It is with great concern and regret we received your email outlining the problem you had with our service.
First and foremost, on behalf of MTNSA, I would like to personally apologize for your inconvenience. Thank you for bringing this matter to our attention.
As per reference number *** the account has been brought to a zero balance on our side.
Regards
MTNSA
First and foremost, on behalf of MTNSA, I would like to personally apologize for your inconvenience. Thank you for bringing this matter to our attention.
As per reference number *** the account has been brought to a zero balance on our side.
Regards
MTNSA