Incompetence knows no bounds at MTN

I am being put from pillar to post over something that should be extremely easy to fix!

If I'm not being cut off by your call center after a long, 20 minute debate with Tony Thbana I get the let's all play the stupid card and not assist the client!

I have been to your MTN the Glen store, I logged a query 1- ********** 3046 yesterday and this morning I received a message that my query was resolved???!!! Without even being contacted!

Your staff play dumb when its clear to me that they know some people are not receiving the promotional data when you guys had the Black Friday Deal back in November 2017. I am not receiving my full 50 GB.

At this stage I am receiving: 20GB Anytime and 20GB Night time. I am not being allocated what is owed to me and what I am paying for! Please rectify this as I refuse to deal with the abundant incompetence you call staff!

I took out the contract with Mishal Nagar. I have our e-mail correspondence as proof of what was agreed upon and have screenshots of what was advertised by MTN at the time should you wish to see them.

I eagerly await a response on the matter.

Thane Alaerts **********